Forum Discussion

thersitesXD's avatar
thersitesXD
9 months ago
Solved

epic games wont connect to ea app

Hello, I just bought the game in the epic games store, but it wont let me connect to my ea account, it keeps on saying Something went wrong! I am on windows 11 and Ive already tried relogging and res...
technical issues
  • EA_Solaire's avatar
    EA_Solaire
    9 months ago

    @thersitesXD 

    Thanks for checking, in that case we'll want the live support team to look over your account details a bit further to see what's causing this error for you.

    Please submit a help request following the steps here to contact live support: https://help.ea.com/en/help/faq/using-ea-help/ 

ercolinounico's avatar
ercolinounico
9 months ago

So, does anyone know how to solve this problem? 

WoYuSta's avatar
WoYuSta
4 months ago

What worked for me was this: when a popup wanted me to login (I was already logged in, so again I logged off; I tried everything the internet suggested, reinstalling both apps, no linking option available, etc.), I typed my login, and then I clicked "I forgot my password." After creating a new password, everything went straight forward. It's a bug, not a user problem. Now, in my EA account settings, I have EPIC GAMES linked; Epic was not present there before.

  • shaak_az's avatar
    shaak_az
    3 months ago

    @WoYuSta Thanks to you, that's exactly the solution. Just reset your password, log in again (entering the new password directly after resetting doesn't work), then enter the new password. It's incredible that it's the users who help each other and find the solution to such a basic problem, which has been going on for several years.

    EA is really incompetent, you should run away from their services and associated games, honestly.

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