Community ManagerTry clearing the alternate MAC address with these steps:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
If that doesn't help, try using alternate DNS settings with these instructions:
From the Xbox home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.
If that still doesn't help, try deleting the personal saved data for FC 24. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
Community ManagerIs the player @GamePadToaster mentioned in your lineup?
Nope, there is no Oihan Sancet in my team. I don't know where is the bug come from. I had already tried all of the suggestion suggest by you, you support team, youtube video. But still this issue cannot be solve.
Try to Swap each player 1 by 1
If it works after the last one u swapped try to quick sell that player - u might get the same error so you know who ist the buggy one
Community ManagerPlease try what @GamePadToaster mentioned with swapping out players 1 at a time.
Community ManagerGreat. Glad you found the item causing this. As far as compensation goes, I'm not aware of any being available. If that happens, there should be a notice either in game or no our official channels.
Can you help me with the problem what have you done to fix this?
Community ManagerHello, @eliborohov
Have you tried the suggestions in this thread?
I’m having trouble connecting to ultimate team. Both the companion app and on my console. It has been consistent the past 24 hours.
I have the same issue. But I am able to play ultimate team when I am connected to my mobile hotspot. I still am unable to play on my WiFi. Can someone help me with this?
Community ManagerThis is an indication the issue is with your ISP. Please try contacting them to see if they can test for any issues.
So what should I telling ISP the issue is?
Community ManagerLet them know you can connect on a completely different connection, but not your home connection.
Hi there
I am having exactly the same issue here. Have tried all of the steps in this thread, is there anything else I can do?
