Gold card instead of toty
Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? KJalko
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 21/01/2024
What time did you see the bug? (HH:MM AM/PM) 7pm
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Received gold messi card when he is toty player
What happens when the bug occurs? In pack i had gold messi card but should receive toty card
What should be happening instead? I should receive toty
I did sbc, open pack and get gold messi card instead toty
Hey all,
We can see there is some confusion around items you expected to receive in their special Team of the Year version and were granted in their base gold version instead.
Several accounts were checked, and we can confirm the correct version was received.
To prevent more confusion, we will update the roadmap since the beginning of the Event so that you'll be able to check here when and how long an Item was available during this Promo:
- Attackers TOTY: 19/01 6:00 PM (UTC) to 21/01 5:59 PM (UTC).
- Midfielders TOTY: 21/01 6:00 PM (UTC) to 23/01 5:59 PM (UTC).
- Defenders TOTY: 23/01 6:00 PM (UTC) to 25/01 5:59 PM (UTC).
- First-XI Men and Women TOTY: 25/01 6:00 PM (UTC) to 2/02 5:59 PM (UTC).
- 12th Men and Women TOTY: 26/01 6:00 PM (UTC) to 2/02 5:59 PM (UTC).
- TOTY Honourable Mentions: 26/01 6:00 PM (UTC) to 2/02 5:59 PM (UTC).
- Icon TOTY Team 1: 19/01 6:00 PM (UTC) to 23/01 5:59 PM (UTC).
- Icon TOTY Team 2: 23/01 6:00 PM (UTC) to 26/01 5:59 PM (UTC).
- Icon TOTY Team 1 & 2: 28/01 6:00 PM (UTC) to 2/02 5:59 PM (UTC).
We will keep this post updated until the Team of the Year campaign ends.
