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BanditgreyWolf's avatar
BanditgreyWolf
1 year ago
Solved

Hi , i cant log into the companion app or the the web app

Hi i cant log on the companion app or web app its telling me EA Account server unavailable ‘ there was a problem connecting to the ea account server ive tried my friend account and it work perfectly...
technical issues
  • EA_LeonSK's avatar
    EA_LeonSK
    1 year ago

    Hey all,

    We got confirmation from our Team that the issue is now fixed. 

    We want to thank you all for the examples provided and your patience.

    LeonSK

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
1 year ago
Hey @Alhsani911,

Are you getting any error messages? If so, what do they say?

What platform do you play on, by the way?
Alhsani911's avatar
Alhsani911
1 year ago

Am on PS5 , here is the error that appears

  • sithlord99's avatar
    sithlord99
    Seasoned Newcomer
    1 year ago

    Yeah me too.

    I’m on Xbox 

  • ramram09's avatar
    ramram09
    New Rookie
    1 year ago

    After signing in, I try to open packs from Rivals rewards and get a message that log in is unavailable and it logs me out. 

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