Forum Discussion

BanditgreyWolf's avatar
BanditgreyWolf
11 months ago
Solved

Hi , i cant log into the companion app or the the web app

Hi i cant log on the companion app or web app its telling me EA Account server unavailable ‘ there was a problem connecting to the ea account server ive tried my friend account and it work perfectly...
technical issues
  • EA_LeonSK's avatar
    EA_LeonSK
    11 months ago

    Hey all,

    We got confirmation from our Team that the issue is now fixed. 

    We want to thank you all for the examples provided and your patience.

    LeonSK

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
11 months ago

Hey @IonutR, Thanks for reporting this. 

I have moved your post here as it's the same issue. Please have a look at the accepted solution and provide the information requested if possible as that will help us investigate this. 


Thank you! 

SmartyMcCool's avatar
SmartyMcCool
11 months ago

@EA_cuervo Any forecast, when this issue is gonna be fixed? Does someone is working on a fix already?

Since both, web and mobile applications are affected and logging in is basically impossible, I assume this issue is treated as a "Blocker".

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