I can’t accept user agreement

Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? JustAnotherOne44
Which mode has this happened in? Practice Mode
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? try to accept the user contract
What happens when the bug occurs? i can’t accept te user contract so i can’t open the game
What should be happening instead? I SHOULD PLAY THE F* GAME

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every time i open the game, i can’t accept the contract terms because i don’t have the option, i tried to delete the game and reinstal but didn’t work