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sahnselm's avatar
sahnselm
2 years ago
Solved

I purchased the wrong in-game pack. I have a refund request.

Hello, I entered the market tab to purchase a package of 3500 points on December 12, 2023. However, I accidentally purchased a package worth 3000 points. I am a victim. A.I request the refund of the ...
technical issues
  • EA_Pulsar's avatar
    EA_Pulsar
    2 years ago

    Hey @sahnselm  I am sorry to hear about your unintentional purchase of a different pack. I wish I could fix this for you, but all in-game transactions are final and non-refundable.

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @sahnselm  I am sorry to hear about your unintentional purchase of a different pack. I wish I could fix this for you, but all in-game transactions are final and non-refundable.

  • sahnselm's avatar
    sahnselm
    2 years ago

    Bu kadar basit bir cevap almak gerçekten üzücü. Keşke prosedür belli olan mağduriyetimi ihmal etmeseydiniz. Ben müşteriyim ve para satış hakkım olduğunu düşünüyorum.

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