Forum Discussion

dinoroy3's avatar
2 years ago

Kick off mode hang at loading

Product: EA SPORTS FC 24
Platform:Steam-PC
Please specify your platform model. Steam - PC
AMD or Nvidia Model Number None. Intel UHD graphics.
Enter RAM memory size in GB 16 GB
Which mode has this happened in? Kick off
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Everytime I enter Kick Off mode, I can get to the point where I can select teams. The moment I select "play game", the screen load appears and just stays there. The EA logo keeps spinning in place. I am able to play in Tournament mode
What happens when the bug occurs? This bug occurs when I select "play game" in Kick Off mode.
What should be happening instead? Kick Off game should start.

Product: EA SPORTS FC 24
Platform:Steam-PC
Please specify your platform model. Steam - PC
AMD or Nvidia Model Number None. Intel UHD graphics
Enter RAM memory size in GB 16GB
Which mode has this happened in? Kick off
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Everytime I enter Kick Off mode, I can get to the point where I can select teams. The moment I select "play game", the screen load appears and just stays there. The EA logo keeps spinning in place. I am able to play in Tournament mode.
What happens when the bug occurs? This bug occurs when I select "play game" in Kick Off mode.
What should be happening instead? The Kick Off game should start.

3 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @dinoroy3 

    You specify Intel UHD graphics, that does not meet the below system requirements: 

    OS: Windows 10 - 64-Bit
    Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
    Processor(Intel): Intel Core i5-6600K @ 3.50GHz
    Memory: 8 GB
    Graphics Card(AMD): AMD Radeon RX 570 4GB
    Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
    Direct X: 12 Compatible video card or equivalent (feature level 12_0)
    Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
    Hard Drive Space: 100 GB


    Thanks.

  • I am out of touch with the GPU generations. I thought the AMD Radeon RX 570 4GB is quite old and my Intel UHD graphics would at least match it.

    Now I'm thinking of getting a new PC for the EA FC24 game. If I get a PC with AMD Ryzen™ 5 5500U CPU and integrated Radeon Vega 7 graphics chipset, is that good enough for FC24?

  • To conclude on this, I bought a new PC - Minisforum HX99G. It has AMD Ryzen 9 CPU and a AMD Radeon RX 6650M GPU. FC24 kickoff mode works on this new PC.

About FC 24 Technical Issues & Bugs

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