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29 Replies
this is my quality teste and tge game is not smooth and it has delay
- @EA_rephii In which video format can I upload a clips?
- EA_Aljo3 years ago
Community Manager
Just upload the video to a service like YouTube and provide a link to it here.
Hi I have the same problem with the deplay when I try to play online here I have a 5 min gameplay clip.
the delay is always there, but sometimes it's so bad that you can see it.
(i was listening to music while playing so i muted the gameplay)
in the 65 min Galan just runs straight and I can't press a button that he doesn't run straight
in 66 min torres passes the ball to where i don't want the ball to go.
in the 77 min I can't change the player it's not so bad but there are situations where my player just runs straight for 5 seconds I can't do anything about it
in the 88 minute Sanagre just ran straight and I can't do anything about it, but that's an example of what I mean. with he just run straight for 5 seconds
I hope that helps a little bit
Youtuhbe Link: https://youtu.be/EqpwQ9KObUE?si=zrsmooFK4UJSlw4j
@Elehen1 ha escrito:Hi I have the same problem with the deplay when I try to play online here I have a 5 min gameplay clip.
the delay is always there, but sometimes it's so bad that you can see it.
(i was listening to music while playing so i muted the gameplay)
in the 65 min Galan just runs straight and I can't press a button that he doesn't run straight
in 66 min torres passes the ball to where i don't want the ball to go.
in the 77 min I can't change the player it's not so bad but there are situations where my player just runs straight for 5 seconds I can't do anything about it
in the 88 minute Sanagre just ran straight and I can't do anything about it, but that's an example of what I mean. with he just run straight for 5 seconds
I hope that helps a little bit
Youtuhbe Link: https://youtu.be/EqpwQ9KObUE?si=zrsmooFK4UJSlw4j
Literally same problem
- EA_Aljo3 years ago
Community Manager
Can you point out some time stamps of when the lag is happening? Also, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!
Also, would you be able to make another video, but include the Input Overlay? You can enable this in your "Game Settings" under "Visual"
I got the same issue.
The player movement freeze which means my player is running in one direction or isn`t moving at all. In that moment i have zero control over the player but surprisingly i can enter the settings without any problem at all or any delay and all the controls there work fine.
Also the problem gets worse with every game i play. Today in my first match i had the issue once and in the second match it apperead 3 times and in my third match it happened like 10 times which made it unplayable.
In this short clip you can see that the online control stuck even i pressed a couple of buttons on my pad. In this case i used a PS5 controller on my pc but i got the same issue aswell when i try to play with an xbox controller or directly via keyboard.
- EA_Aljo3 years ago
Community Manager
Thanks for that video. It does look pretty laggy. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen.
@Eismann21 , I also got this problem. I have a friend that can play without problems with his pc. So i gave him my account and he could play with my account without any problems. I think so it's more a problem in our version of the game (in the serial number of the game) than a bug in our account or pc (or ps5,...).
You guys don't understand that it's not a connection quality problem. stop asking people for that useless report and do something about it
- @HyperFeast Thats the only thing they are trained to do they don't know how to really support people and it's probably some AI who is answering us not a real person.
- @EA_Aljo We for real are not able to play the game due to that bug
Need it fixed asap happening on clubs in ps5
My connection quality report is attached to my earlier post and here is my match history. Before you wonder the incomplete matches are there because these were the matches which were completly unplayable so i left the match myself.
Overall my connection looks pretty damn good in every single of the matches but the problem apperead in every matches. In some more in some less
- EA_Aljo3 years ago
Community Manager
Can you try what is suggested by @4yrt0n732?
@EA_Aljo Can EA just fix it?? Happens on all consoles!!!!!
- 3bxn3 years agoSeasoned Newcomer
The game is so horrible and why the hell are my players slow my wingers all with 87+ pace and every player i play against is faster than them like i already broke 3 controllers, in FIFA 23 i was in division 2 and every thing was OK but IN FC 24 is horrible, Passing is bad, shooting is ok, and dribbling what did u do with RB and dribble u ruined the game guys congrats I’m really proud of u its time all of that and I didn’t mention the defending
- 3bxn3 years agoSeasoned Newcomer
oh and skill move are useless
I tried his solution but it doesn`t work for me. I also tried a lot of other graphic settings over the past days but it had like zero effect.
- ssshbts3 years agoNew Rookie
@EA_AljoThe issue seems to be occurring for me around this time of the day.
I have been playing FUT Division Rivals all day with no issue whatsoever, although about 90 minutes ago I started experiencing the huge delay once again. My connection score is 98/100 if i use your tool, so that is definitely not the issue. I am also playing on a wired connection.
It seems like the servers get overloaded around this time of day, as a lot of people in europe log on after work. That to me seems to be the only reason why I can play the game normally during weekdays until this time of day. I noticed the lag issue returning the past few games after being able to play for 6+ hours with no issue.
Please investigate this thoroughly, I can only imagine how bad this is going to be with FUT Champions on saturday/sunday, and if it does turn out to be as bad as it is now; that would probably mean the end of fc24 for me
- EA_Aljo3 years ago
Community Manager
Hello, everyone. In order to raise this as an issue, we're going to need more video showing the problem as well as the CQR test results. All that information can be found here. It would also be good to know if this happened in FIFA 23. Thanks!
Hi
this is a video taken by me on my pc.
in video description there are pc spec.
HI I’m the OP of the thread @EA_Aljo this is the same exact issue I believe me and many others are experiencing regarding this situation, @Reddizwar video is pretty much my POV
@EA_Aljo you have also been aware of my connection as I posted on this same thread the connection test along with the scores, I think now is the time to consider this as a real issue as I’m clearly not the only one with this situation as this thread has 100+ people with this problem, I think that it is more than enough to consider this as a problem 😉
@EA_Aljo if you aren’t aware as well there is a Reddit megathread with all the bugs and problems that are in the game right now
I would like to highlight that our problem is highlighted in the PC Only bugs section
For your information this is the Reddit thread I’m talking about https://reddit.com/r/EASportsFC/s/0BYjh8z1vQ
So before you say that this issue isn’t in need of being raised because there aren’t enough concerns about it as not only there are 130+ people with this problem on this thread in your own forum
But there are also 200+ people as well on the Reddit Megathread facing the same problem
And please @EA_Aljo find the solution yourself it’s your company’s game, don’t expect the community to find the fix to the issue, we aren’t the ones that worked on the game and it’s code, it’s you and your company who worked on it and you lot get paid to fix this not us. We pay for a fully working game not a game that I have to go on forums and search countless tutorials and videos just so MAYBE I find a fix which I have not found up to now mind you.
OP
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