Re: Unable to connect to servers x 2weeks/ea says no clear connection/account issue
It didnt work please help I want my account or my money I spent back
Forum Discussion
5 Replies
- EA_Aljo
Community Manager
Hello, everyone. We are aware of and investigating the reports of not being able to log in to Ultimate Team. We're working to get this resolved as soon as possible. At this time, I don't have any other details or suggestions.
- @EA_Aljo
Hi there,
I'm disappointed to hear that you're also experiencing issues logging into Ultimate Team. I understand how frustrating it is to be unable to access a game mode that you've invested so much time and effort into.
I appreciate that you and the team are working on a fix, but I'm concerned about the lack of a temporary solution. As you mentioned, players have invested months and months into building their teams, and it's not fair to expect them to simply wait indefinitely for a fix.
Is there anything that can be done in the meantime to allow players to access their Ultimate Team accounts? For example, could you provide a temporary offline mode or allow players to access their teams through the web app?
I understand that this is a complex issue, but I hope that you can find a way to mitigate the impact on players while you work on a permanent solution.
Thank you for your time and attention to this matter. - EA_Aljo
I'm sorry to say, there are no other options. We'll need to wait for this to be addressed. Hopefully, that's soon as the team is currently working on it.
I also can’t access my companion app as well. I hope this information help but meantime could you control our accounts if we have any problems.
Thank you
