Forum Discussion
EA_Solaire
Community Manager
2 years agoHi @sand01993
Please try the following steps to help clear up this error:
- Try a full power-cycle on your console and router/modem
- Please run through the connection guide here as well as the guide from PlayStation
- Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Restore the Licenses on your console
- Check that you have an open NAT type on your console
If these steps don't help, please run the Connection Quality Report and attach the results to your post so we can investigate further.
2 years ago
I have tried everything and it still doesn’t work . What do I do ?
- Nalchic2 years agoHero+@MichaelPantelli You can show the image of an error that you get.
- 2 years ago
Here u go !
- Nalchic2 years agoHero+@MichaelPantelli If you have already checked your connection, then may be you should try contact ea support.
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