Hello everyone,Since a couple of days, everytime I try to open Ultimate Team on FC 24 (PlayStation 5), I get the "Connecting to Ultimate Team is not possible at the moment. You will now be returned to the Main Menu" message constantly. The funny thing is, every other online mode (Seasons, Volta, Clubs) is working perfectly fine. It's just the Ultimate Team mode not working. I've tried everything, starting from connectivity to talking to the EA live chat (who gave me advices, which sadly didn't work).Do you guys have the same issue? And if so, do you have an answer to this?Have a good one and stay healthy!

Hi there, @frknwrld999 I'd like you to power cycle your equipment. Instructions for each platform can be found here. We have some more in-depth connection troubleshooting steps in this article. You can also check for any known issues or downtime caused by maintenance on the EA Sports FC Direct X feed. Edit: Updated the title to better reflect the content of the thread. Added a link to power cycling and connection troubleshooting instructions as well as a link to EA Sports FC Direct.

Connecting to Ultimate Team is not possible

113 Replies

FlyingGunner72
Seasoned Newcomer
18 days ago
Hello guys, im facing this problem in fc25.
I just installed the game. I go to open ultimate team for the first time and I am stopped by the message "Connecting to Ultimate Team is not possible at the moment. You will now be returned to the main menu". I was able to get in and choose my starter nation but after that it kicked me out and I haven't been able to get in since.
k4n5n6gc68zf
4 months ago
Hey mate
i am new to PlayStation on FC25 and im experiencing the “connecting to ultimate team is not possible..”
have you worked out how to fix this??
bajenkisen
5 months ago
I’m experiencing the same thing and seems to have bad pocket loss stats. What is this and how do I fix it?
ritish-verma98
5 months ago
Same issue ultimate team in not working. Please help. Pfa the screenshot
Oli547
6 months ago
@frknwrld999 Whats the solution?
skean748
7 months ago
Mine says that now for some reason
Vncokai
7 months ago
Im having the same issue, the only solution is that Ultimate team works when connecting to my phones hotspot but that doesnt make sense when all the other game modes and other games on my ps5 and pc play perfectly fine when connected via LAN or regular WIFI
LeeRiickz
7 months ago
No, I have literally tried everything. I even opened a new psn with a new ea account and it still happens on my end. I reset my router completely and even hard reset it. I reset my ps5 to default and removed all data and games doing so (crying) but did it anyway, re-downloaded the game and still nothing. Did the whole clear cache and rebuild and obviously the other obvious trouble shooting steps. I lunlinked and linked my ea account from psn. Still same thing.
Vambbo_
7 months ago
@LeeRiickz I got the same problem now.. have you found a solution to make it work ?
LeeRiickz
7 months ago
Sadly I am having the same issue....what is going on EA...I've paid so much money for this game and not being able to play the mode I paid for is just not on