Evolution Card Stuck in Unassigned Pile
I swapped my evolution Jota with a dupe and now I can't go into the store to assign that card again. The store just repeatedly crashes.
Forum Discussion
EA_Pulsar
Community Manager
Community ManagerThank you all for taking the time to report this. Your feedback is greatly appreciated. I will forward this information to our dedicated team for further review.
I will keep you updated if any additional information is required. Thank you once again.
@EA_Pulsar Please fix it fast, we are really in trouble and cant play the game like the other people
@EA_Pulsar Will this be resolved, I’ve payed more for a game to get early access and haven’t been able to open any packs or upgrade my team
@Aidanmullen2005 i hope they do that! Beacuse i feel scam becuase of this bug!
@Pedersen3007 @Yeah it’s not on how has it took so long to fix it it’s a joke
@EA_Pulsar Any updates
- EA_Pulsar
Currently, I don't have any updates, but our team is looking into it.
@EA_Pulsar How is it taking so long this has been like this since Friday
same too, I cannot open any pack since last Friday because of this issue too
- @EA_Pulsar I hope we get some form of compensation. we paid extra to play a week earlier, but we don't get to play at all. It feels like I've been scammed
Ea fix this. This is disgusting. You have to fix this, this is so easy to fix. Just let us to discard a evolution.
- @EA_Pulsar When will this be fixed please give us some more information
Ea you scammed us so hard. It’s awful. Just let us open packs, I have paid 100€ to play this game! It’s a new promo and I can’t even open my packs:/
- @EA_Pulsar Any updates?
No way it’s been this long for such a broken bug this is ridiculous man only thing left to do is request a refund
@gorguu But we would play this game! And a refund dont help at this problem. I am so close just start on a new account, but i Will also be mad if the fix this bug and then i Can open my 31 packs i have….
- @EA_Pulsar Any updates?
Will we just need to wait until the evolution expires before we can get rid of the player? Think the one mines is stuck is because of the welcome to evolutions which expires next Thursday
So in theory I have to wait til those two expires.
- @EA_Pulsar We need a update on this issue, it’s been over a month now.
Holy. Imagine how big of a compensation we are getting for one month lost of gameplay
We ain’t getting compensation they don’t care enough to even fix the issue let alone give us something for it
when will it be solved at fc 25??
a month has passed and you haven't solved anythingwhen will it be solved at fc 25??
a month has passed and you haven't solved anythingI create a new topic in ultimate team in general if you want to add message so they can see us
https://answers.ea.com/t5/Ultimate-Team/player-blocked-in-the-unassigned-pile/m-p/13164615#M9729
Product: EA SPORTS FC 24
Platform:PlayStation
Please specify your platform model. Sony PlayStation 4
What is your Gamertag/PSN ID/Switch ID? Gilly_royal
Which mode has this happened in? Ultimate Team™
Which part of the mode? Evolutions 2
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 18.11.2023
What time did you see the bug? (HH:MM AM/PM) 17:00
What is your time zone? EST - GMT -5
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I try to evolve 1 player with 2 different cards for example the card that was used in founders Evolution. Buy the exact same player on the transfer market and try to use them in another evolution. One will have to be sent to Unsorted. You will be forced to discard one (use this player in a SBC)
What happens when the bug occurs? the game still recognizes the other evo card as a duplicate and you are unable to send it to the club. You cannot swap as there is no duplicate and I don’t want to quick sell because I hve no recoveries at the moment. Because of this, I am unable to open any packs or use EAFC points because the card is still in unsorted.
What should be happening instead? because there is no longer any duplicate I should be able to send my newly evo’d card to the club.
