Forum Discussion

2 months ago

Solved

My Steam account is linked to an EA account that I don't recognize.

I purchased EA FC 25 on Steam, but I can't play it because when I log into the EA account, it's linked to the email [REMOVED]. I have never owned this email. My EA account is [REMOVED], and my Steam...

EA_cuervo
2 months ago
Hi @AriefWijayaID77,

If you do not recognize the email being used on your EA account, it might have been compromised. To regain access to the account, please follow the steps in this article: What to do if your EA Account has been hacked

If you're not able to regain access to the account or need any assistance during these steps, please feel free to contact EA Help Support.

AriefWijayaID77

2 months ago

I follow the instruction, but still I can't find solution for this, Now I can't play ALL my EA Games that i had in STEAM and I don't know how to email EA Help for the solution.
Still have message "Your accounts can’t be linked because your Steam account arief.i.wijaya already linked to your EA Account for ja*****@promotamails.ru. An EA Account can only be linked to one Steam account in its lifetime."

This is so frustrating.

EA_cuervo