Forum Discussion

Re: Ping Spike and Packet Loss

I have already done all this, and they have been closing my complaint records for a year and a half without a solution because they cannot find the source of the problem.
I'm stuck at this point, especially my connection is unplayable when playing FC24.

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @viscagala13 not really a whole lot we can do beyond recommending troubleshooting steps.


    Has your ISP worked with you to improve your connection using more advanced steps?

    A lot of the time this can be a routing issues and is on your ISP side, could ask them to look at how your data is being routed.


    Darko 

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