Report a bug FC 24 champions Fianls
Report for Bug Encounter in FIFA 24 Champions Final
To:FIFA 24 Support Team
From: Aziz
Date: 08/31/2024
Subject: Bug Encounter During Champions Final Match
Incident Overview
I am writing to report a significant bug I encountered while playing the Champions Final in FIFA 24. While entering the game, I experienced a critical issue that resulted in a black screen. I have documented the incident and would like to provide details to assist in addressing this issue and request the removal of the unintended loss recorded in my account.
Details of the Incident
- Game Mode:
Champions Final
- Date and Time of Incident:
08/31/2024
5:30pm
- Platform:
PS5
Description of the Bug
1. Initial Experience:
- As I entered the Champions Final, the loading screen appeared normally; however, shortly thereafter, the screen turned completely black.
2. Duration of the Bug:
- I waited for approximately two minutes, hoping that the game would load properly. Unfortunately, the screen remained unresponsive.
3. Action Taken:
- After waiting without any progress, I made the decision to close the application to prevent further issues.
Outcome
Upon restarting the app, I discovered that my match was recorded as a loss. This is particularly frustrating as the encounter was due to a technical problem, which was beyond my control. I have captured the entire incident on video to provide evidence of the bug for your review.
Request for Resolution
Given the circumstances of this incident stemming from a technical malfunction, I kindly request the following actions:
1. Review the Recorded Evidence:
I am willing to share the video evidence of the black screen issue encountered.
2. Removal of Loss from Record: I would appreciate it if you could remove the loss that was unfairly attributed to my account due to this glitch.
3. Investigation of Bug:It would be beneficial if the development team could investigate this issue to prevent similar experiences for other players in future matches.
In conclusion
I appreciate your attention to this matter and your continued commitment to improving the gaming experience for all players. Please let me know how I can provide the video evidence and any further information needed to facilitate this request.
Thank you for your assistance.
Sincerely,
