Crossplay Off - No match found

Product: EA SPORTS FC 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox One X
What is your Gamertag/PSN ID/Switch ID? NIVESHNIVZ
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 08/10/2024
What time did you see the bug? (HH:MM AM/PM) 22:40
What is your time zone? NET - GMT + 4:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Turn Crossplay Off - Search for matches Results: No match found found This is a serious bug as When crossplay is On - you get match against Xbox series X instantly. I don't want to play with crossplay on as PS5 has lots of advantage in game against Xbox series x. It seems the game is made for PS5. We need a quick resolution as you will see this issue has been here since 3 years now!!! We can't pay for a game at such a price and not able to enjoy it as we should have
What happens when the bug occurs? No match found when crossplay off
What should be happening instead? Match found instantly and against Xbox series X

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Hello,

The crossplay should never be mandatory. If someone wants to play against other consoles, they can switch it on, but we cannot continue to accept crossplay as mandatory.

Now when Crossplay is off, we never find match online. This is ridiculous

When you disable crossplay you get match instantly.

EA never find a solution to this issue since 3 years - this has been a big issue