EA FC 25 Champs Playoff Glitch/Hacker

Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number RTX4060
Enter RAM memory size in GB 32GB
Which mode has this happened in? Ultimate Team™
Which part of the mode? Champions
Which part of it? Playoffs
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 18/10/2024
What time did you see the bug? (HH:MM AM/PM) 20:00
What is your time zone? GMT (UTC)
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? No Idea
What happens when the bug occurs? I had 2 games left and needing both to win, so i started this game and soon i got put into the game it was AI vs AI match so couldn't even press pause or escape. the only option i had was the close the game down. hardly fair as i have to start all over again now to get into champs
What should be happening instead? no

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I had 2 games left and needing both to win, so i started this game and soon i got put into the game it was AI vs AI match so couldnt even press pause or escape. the only option i had was the close the game down.

hardly fair as i have to start all over again now to get into champs