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anhquan03's avatar
8 months ago

Game stutter on ps5

Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your Gamertag/PSN ID/Switch ID? anhquan03
Which mode has this happened in? Ultimate Team™
Which part of the mode? Co-Op Ultimate Team™
Which version? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/12/2024
What time did you see the bug? (HH:MM AM/PM) 08:33pm
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I played the game for nearly 2 months everything is ok until now the game is stuttering a lot, even when I restart my ps5 or turn it off and open it again it still stuttering
What happens when the bug occurs? It makes the game stutter (look like the fps and the frame rate have issues) just slightly when you see with your eyes but affect the gameplay a lot
What should be happening instead? The game should be smooth like before when I just download the game

Even I just bought the ps5 and ea fc 25 but look like there is an issue with the frame rate or the fps is drop makes the game is stuttering which is very annoying, it affects gameplay a lot. Please fix this problem in the next update

1 Reply

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  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hey @anhquan03 Try deleting the previous settings and save file to see if that helps. Check if there is enough free storage space on your console.

    You can also disable HDCP on the Console Settings:

    Spoiler
    1. Navigate to the 'Settings' menu.
    2. Select 'System' and then 'HDCP'.
    3. Here, you can uncheck the box to disable HDCP. Remember, you'll need to re-enable it to access streaming services etc.