I played fut champions match and game did not count win.

Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? kaazai_
Which mode has this happened in? Ultimate Team™
Which part of the mode? Champions
Which part of it? Finals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/04/2024
What time did you see the bug? (HH:MM AM/PM) Around 12:00AM
What is your time zone? EET (ART) - GMT + 2:00
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? after i won match i was skipping to main menu then it happened
What should be happening instead? i don't know I expect compensation for my lost time and the return of my winnings!

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I played fut champions match, and won after skipping to main menu my game crashed cause menu in this game is peace of * and didnt count W.
Do not try to tell my that its maybe my fault or something like that because it's NOT.

I expect compensation for my lost time and the return of my winnings!