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Emmosapien's avatar
Emmosapien
Seasoned Newcomer
2 days ago

FC25 - Bidded Transfer Market Items unable to be claimed, even if i won the bid

I cannot claim items I won on the Ultimate Team Transfer Market in FC25 on PC. I have bid on several items via the Transfer market and won them, but when i go to claim them via the Transfer Targets button in the menu it tells me that connecting to the servers is unavalible. My account has been also been charged for the items but i am unable to claim them. This has affected mutliple bids on both stadiums and players for weeks now. if I Buy Now on the item instead it immediantly gives me the item, but I've already been charged for multiple bids now .

 

I can't list all the items i bid on because I didn't realise they wern't being added to my accoun before now, but just now at around 9:30 AWST on 10th of September 2026 i bid on the Etihad Stadium for 150 coins, which were taken from my account but i have not recived the item. I won the bid at around 9:40.

I can't seem to find an email to send this to, I hope this is the right place for it.

Finally, i have evidence of this glitch.

2 Replies

  • EA_Hux's avatar
    EA_Hux
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hello,

    Sorry to hear you are not able to claim those items.

    Firstly, there would not be any loss of coins without any reasons. You either win or loose the bid so you don't have to worry about coins.

    Here you might have simply used too much the transfer market which has locked you out temporarily. 

    I recommend here that you wait 48h and try again. After, you should be able to see if you won or lost those bids in your transfer targets.

  • Emmosapien's avatar
    Emmosapien
    Seasoned Newcomer
    14 hours ago

    EA_Hux​ hi thanks for responding. This issue has been persiting for a couple of month now.

    To clarify, I am winning bids, and the amount for them is being deducted from my account, but when I go to click on Transfer Targets I cannot claim the items that I paid for. I highly doubt I'm being locked out temporarily as I said the issue has been undergoing for months and I only have ten different bids I won with items to claim from, which were not bidded on in a short space of time.

    For the bid on Eithiad Stadium, it only lasted ten minutes. I bid on the item and watched the timer tick down to zero. Nobody bid on it apart from me, so I defeiantly won it, execpt there is a bug that is not allowing me to claim it.

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