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That using a VPN works for you wwtutttu would mean that your issue is network or ISP based.
The first thing to do is to go through the steps here: https://help.ea.com/en/help/faq/problems-playing-online/
Darko
- Baraba6362 months agoNew Scout
Hi Darko, seems you dont know much about networking… You shouldnt give advice about something you are not familliar. Since the creator of this post does not live in the forrest (500 miles from first civilsation) your suggestions are worthless. Please tell the poor man the truth, that is the least you can do.
Best regards
- EA_Darko2 months ago
Community Manager
Pretty familiar with it Baraba636 and the fact that it works with a VPN but not without means that it's a network or ISP based issue.
Please don't jump into threads like this to have a go at CMs trying to help.
Darko
- all3l332 months agoRising Adventurer
It's honestly disappointing...the level of technical support is consistently extremely poor.
The level of technical knowledge appears to be quite limited. Rather than offering any real troubleshooting or even taking feedback into account for future improvements, they simply shift the blame to the ISP. Well done...
- wwtutttu2 months agoRising Novice
why did u mark this as a fix my game still doesn t work
- EA_Darko2 months ago
Community Manager
Marked as solution wwtutttu as it is the solution.
If the game works on a VPN but not without then this means you are having network or ISP issues and need to try the steps shared in the solution.
If it continues you will need to work with your ISP to solve this.
Darko
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