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ss_abuhaimed's avatar
ss_abuhaimed
Seasoned Traveler
4 months ago

Season Pass service is currently unavailable!!

Hello Ea friend. I have a problem with the Season Pass.  I can't access it via my PS5, but I can access it from the web app. I reported my issue to support, and they sent me a forum link so I can s...
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EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
4 months ago

Hey ss_abuhaimed​ Please remember to log out of your account on the web app after finishing your session. Wait at least 20 minutes before checking your account on the console. Additionally, clear the cache data on your web browser and restart your console. Make sure to log out of any other profiles on your console as well. 

ss_abuhaimed's avatar
ss_abuhaimed
Seasoned Traveler
4 months ago

Hey EA_Pulsar​ 

I DID WHAT YOU TOLD ME HERE, BUT NOTHING HAS CHANGED. THE SAME PROBLEM EXISTS UNTIL I DELETED THE TRUSTED DEVICES FROM THE EA HELP WEBSITE, BUT TO NO AVAIL.

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