Forum Discussion

9 months ago

Transfer market Soft ban has lasted for over 72 hours

I've bought fodder without using a bot get I got soft banned, want to understand the number of cards I can buy within an hour to avoid getting soft banned in the future.

EA_Darko

Community Manager

9 months ago

Are you sure that you do not have an actual ban @prashantsagar7?

No harm opening a case with our TOS team here: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

Darko

prashantsagar7

8 months ago

It's not an actual ban, it's a temporary sanction.

My transfer market finally opened yesterday and I bought one gold common player. 2 hours post that I tried to buy a player for my team and the sanction came on again.

I emailed ea about it and they said that the decision they took was correct. Not sure what I'm supposed to do now.

EA_Darko
Community Manager
8 months ago
Sounds like you have a ban @prashantsagar7.

Did you speak with our TOS team?

Darko
- prashantsagar7
  8 months ago
  Yes I did speak with them, they said that I have a temporary sanction on my account and that I should write an email and dispute the same.
  I did write an email but I got the same reply everytime.
  - AaronThomas95
    8 months ago
    @EA_Darko can you please respond to people in this thread below who have spent their hard earned money on this game and are tearing their hair out over this bug? cmon man, please.
    https://answers.ea.com/t5/Career-Mode-General-Discussion/Pitch-Wear-in-Career-Mode/m-p/14272756
    Thanks...