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5 days ago

Не приходят FC Points

Всем привет, купил через стим себе 1050 поинтов. Они не приходят уже третьи сутки. Поддержка сразу отвечала, а теперь вторые сутки игнор. Что в этой ситуации делать? Все пруфы покупки имеются.

(CM: Thread moved from EN EA FC 25 to RU EA FC 25. Please post in the language of the board.)

steam

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EA_FieryHelios
Community Manager
5 days ago
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ArtemosBozhko

Сначала попробуйте найти ваши FC Points, выполнив следующие действия.

Проверьте, была ли совершена транзакция, проверив историю покупок на той платформе, где покупка была совершена.

Перезапустите игру и проверьте наличие ваших FC Points.

Прочитайте канал прямой коммуникации EA SPORTS FC (@EASFCDirect), в котором может быть информация о неполадках, препятствующих получению ваших EAS FC Points в настоящий момент.

Проверьте статус сервера для платформы, на которой вы играете. В случае неполадок в работе сервера еще раз проверьте, появились ли ваши FC Points после устранения неполадок.

Если по истечении 24 часов вы все еще не можете найти свои FC Points, чтобы разобраться в проблеме, Вам необходимо обратиться непосредственно в нашу службу поддержки. Наши специалисты постараются Вам помочь.

Если вы приобрели Points на PlayStation®, перейдите на playstation.com, чтобы получить помощь в их обнаружении.

Если вы приобрели Points на Xbox, обратитесь в службу поддержки Xbox.

About FC 25 Общее обсуждение

Обсуждайте последние новости и информацию об игре EA SPORTS FC™ 25 на наших форумах.555 PostsLatest Activity: 23 hours ago

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(CM: Thread moved from EN EA FC 25 to RU EA FC 25. Please post in the language of the board.)

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(CM: Thread moved from EN EA FC 25 to RU EA FC 25. Please post in the language of the board.)

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Не приходят FC Points","moderationData":{"__ref":"ModerationData:moderation_data:12058517"},"body":"

ArtemosBozhko

Сначала попробуйте найти ваши FC Points, выполнив следующие действия.

Проверьте, была ли совершена транзакция, проверив историю покупок на той платформе, где покупка была совершена.
Перезапустите игру и проверьте наличие ваших FC Points.
Прочитайте канал прямой коммуникации EA SPORTS FC (@EASFCDirect), в котором может быть информация о неполадках, препятствующих получению ваших EAS FC Points в настоящий момент.
Проверьте статус сервера для платформы, на которой вы играете. В случае неполадок в работе сервера еще раз проверьте, появились ли ваши FC Points после устранения неполадок.
Если по истечении 24 часов вы все еще не можете найти свои FC Points, чтобы разобраться в проблеме, Вам необходимо обратиться непосредственно в нашу службу поддержки. Наши специалисты постараются Вам помочь.

\n
\n
Если вы приобрели Points на PlayStation®, перейдите на playstation.com, чтобы получить помощь в их обнаружении.
\n
Если вы приобрели Points на Xbox, обратитесь в службу поддержки Xbox.
\n
\n

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ArtemosBozhko

Сначала попробуйте найти ваши FC Points, выполнив следующие действия.

Проверьте, была ли совершена транзакция, проверив историю покупок на той платформе, где покупка была совершена.
Перезапустите игру и проверьте наличие ваших FC Points.
Прочитайте канал прямой коммуникации EA SPORTS FC (@EASFCDirect), в котором может быть информация о неполадках, препятствующих получению ваших EAS FC Points в настоящий момент.
Проверьте статус сервера для платформы, на которой вы играете. В случае неполадок в работе сервера еще раз проверьте, появились ли ваши FC Points после устранения неполадок.
Если по истечении 24 часов вы все еще не можете найти свои FC Points, чтобы разобраться в проблеме, Вам необходимо обратиться непосредственно в нашу службу поддержки. Наши специалисты постараются Вам помочь.

\n
\n
Если вы приобрели Points на PlayStation®, перейдите на playstation.com, чтобы получить помощь в их обнаружении.
\n
Если вы приобрели Points на Xbox, обратитесь в службу поддержки Xbox.
\n
\n

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