Forum Discussion

roodisawsome's avatar
roodisawsome
Seasoned Rookie
5 days ago
Solved

✅[Fixed] Can’t claim pack

So i opened the seasonal supply pack, and within that pack i got a totw pack. But when i try to claim this pack the game kicks me out of the store. It does the same on the apps but it loggs me out wh...
MrJDPiggy's avatar
MrJDPiggy
Rising Novice
5 days ago

Same for me. Kicks me out of store, error message saying: "There was a problem connecting to the Football Ultimate Team servers. Please try again later." I can't open any packs because the game tries to get me to manage this item first but the kicking out is an infinite repeat. I tried leaving Ultimate Team and reentering, I tried exiting the game and restarting. The same thing happens over and over.

Platform: Xbox

Gamertag: MrJDPiggy

Pack opened: Halftime Jumbo Ultimate Players Pack PLUS

Pack inside that got me stuck: 75+ x25 Rare Gold Players Pack

Pack bought on console

Approx timestamp: 10:50am UK

  • bennybeadle89's avatar
    bennybeadle89
    Seasoned Novice
    5 days ago

    Do we know if this issue is solved yet 

    • notoriousoneee's avatar
      notoriousoneee
      Seasoned Novice
      4 days ago

      no not yet.

  • pattypat2309's avatar
    pattypat2309
    Seasoned Newcomer
    4 days ago

    Has yours been fixed 

    • BerlinSeahawk's avatar
      BerlinSeahawk
      Seasoned Newcomer
      4 days ago

      nope

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