Forum Discussion

galkim123's avatar
galkim123
Newcomer
19 days ago

black screen upon starting

i've been playing the game on my PC for months. Suddenly, without ANY software or hardware changes whatsoever, when the game loads up, after the initial screen that confirms the choice of a settings profile, the green triangular loading icon loads up as usual at the bottoms of the screen, but that's it. it is turned off right after that, I can hear the EA commercial ("EA SPORTS, it's in the game"), but the screen is completely black. nothing else happens... HUH??????

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    18 days ago

    Hey galkim123​ Try making a copy and deleting the existing settings folder from this location C:\Users\[Username]\AppData\Local\EA SPORTS FC 25 (App Data is usually a hidden folder so it can be changed from the View dropdown.)  It is possible that the old one was damaged in some way. You may also need to delete the Personal Settings 1 profile when you launch the game.  

     

     

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