Cannot connect to EA Servers for eafc 25

hi , when i load up eafc 25 i only get as far as the “welcome to the club” screen as soon as it says …”connecting to ea servers” it freezes and goes to a black screen i have checked my internet connection, changing to different wifi and using wired connection , i changed my dns setting and made sure my NAT is open and made sure upnp is successful , i relinked my ea account and sure there were no restrictions , suspensions or bans on the account, its only one device which is my xbox that is connected with my ea account and xbox live account , i cleared local saved games and restarted my pc and power cycled it many times , i tried logging into eafc 24 but its the same issue , all other games on my xbox works fine with online services, please assist