EA Servers Unavailable
I can’t access FUT because every time I try to connect to ea servers it says they’re down. I have troubleshot everything and spoken to an advisor who also couldn’t help
Forum Discussion
EA_Aljo Yet again we get to the end of the working week and players want to relax and enjoy playing Ultimate Teams in FC25.
Yet during matches, opening packs, or just being sat in Ultimate Teams menu all of a sudden we get the "unable to connect to EA servers" message and we're kicked out of Ultimate Teams and back to main menu.
Despite all the suggestions of how to improve connectivity that I've done repeatedly over the last couple of weeks there is no improvement.
Everything else internet related works fine, non EA games, streaming services, YouTube videos etc, it's just connection to your servers/games that is the issue.
Your servers either can't cope with the amount of players trying to play during the TOTS releases or there is a serious flaw in how your servers connect each user onto your servers.
Even had the EA App decide not to work today and had to repair that. If there was another football game even half as good as your is when it works then every player will stop buying your games!
Have now been booted out of Ultimate Teams when playing a Squad battle Thursday evening, Friday evening, Saturday morning (9am) and afternoon (3:20pm)
That's a third of counting matches this week being "rewarded" with zero point
GETTHIS FIXED NOW
Going to be difficult even to complete the 3 matches required for Daily Play objective too.
Two rush matches crashed with ubiquitous DNF finish message.. If I ever complete an online match again I'll get awarded no coins!
Bombed out whilst in Transfer Market, trying to complete SBCs too.
LUDICROUS @EA
EA_AljoCommunity Manager
I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!
I would like to point out the "Champions" match at bottom of list - 38 seconds of match time, 3.5 seconds approx of real time, game pauses from my view and unable to control players. Able to rejoin match once I'm already 3-0 down. Just a joke when it's the only match with Ping where I expect it to be as per Which broadband speed test.
Packet loss from command prompt:
All this information and test taken in last 10 minutes.
Prior to that once again had the "unable to connect to EA servers" whilst in middle of Squad Battles match which will count for 0 points.
This is a wired connection. As soon as FC25 or EA other games are played somehow Ping goes from 10 to 24-30 ms
I've said before, I work from home via wireless connection and can take video calls, access systems online without any issues. Other uses of internet, streaming services etc have no issues either.
I want you to explain why it's only EA's games that have connectivity issues as it's not my connection that is at fault
