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EA_Illium
EA Staff (Retired)
6 months agoHey @scouphi @VaWolfShadow Would it be possible to get a DxDiag file?
6 months ago
Here are more information about his issue. I encountered the same issue as mentioned in comment #3, and it just happened today. I had been playing the game normally since 20/9. I've tried various troubleshooting methods, including yours, but the problem persists. Interestingly, when I logged in using my friend's account, the game worked fine. However, when I switched back to my own account, the issue returned.
- 6 months ago
@EA_Pulsar Additionally, I had my friend log into my account, and they encountered the same issue when trying to enter the game. Could it be that the problem is related to each individual's EA ID?
- 6 months ago
I solved my problem, check out the solution if its work for you guys.
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