Hey everyone!
This issue has been resolved, and you should now be able to redeem your player picks on the Companion and Web App again.
Thank you all for your patience and understanding.
Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? mingliuewan
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 08/11/2024
What time did you see the bug? (HH:MM AM/PM) 09:00 AM
What is your time zone? CTT - GMT + 8:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? When i'm opening the loan TB player picks from objective
What happens when the bug occurs? It pops up an error saying this feature is unavailable due to maintenance, this prevents me from opening my packs as well
What should be happening instead?
I cannot open my player picks
