fc24 bann for no reason.

Hello everyone,  it was 12/2024 i was playing on pc everything was cool, i have never ever cheated somehow , and one day i came back to play fc24 and i was unable cuz ea banned my account for no reason,  and after i emailed them twice and its now like 2 months there are no answers,  and my account still banned . Can anyone help what can i do ?

This is my email, is the game

[edit: email address removed]