FC25 Controller Switches to Keyboard in Rush Mode

The controller I'm using is the original PS4 gamepad. If I use a Switch controller, I can't play the game while the progress is moving on the menu screen, so I've been using the PS4 controller, which is a bit cumbersome. I've been able to play normally until now, so it depends on the online connection, so I'm sorry. By the way, my ping is about 18 to 25. I didn't know how to contact EA, so I'm writing this here.

I'm sorry if the grammar is wrong because I translated it from Google to English.