Forum Discussion

Jakeboz99's avatar
7 months ago

FC25 Crashing during game on PC

So my EA FC25 has become unplayable. It continues to crash in the first game after start up, be it SB, Rivals or Champs. It's happening every game currently, I've done extensive testing on my PC and GPU (RTX-4090) and both are functioning perfectly in every test or other game. I've been tracking data and my GPU isn't even close to approaching 50 percent utilization on max settings so obviously its a game specific problem.

Anyone know if they are fixing or of any fixes ? 

At this point the game is unplayable for me.

Many Thanks

3 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 months ago

    @Jakeboz99 

    Some troubleshooting steps to try: 

    1. Download and install all available Windows Updates
    2. Make sure your display is connected to your GPU and not the motherboard video output
    3. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
    4. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

    Thanks.

  • IRD05's avatar
    IRD05
    New Rookie
    7 months ago

    @EA_Barry what about on Series X? My game crashes CONSTANTLY. Have made my own thread on this, but no reply. I have been contacting EAHelp via socials for months. Nothing. 

    I've tried to play three games this evening, game has crashed during each. Which of course means I get a DNF. Joy. 

    Oh, and a guy has messaged to say he's reported me for quitting. Which I didn't do. The game did it for me. Again. 

  • Mate its stuffed, I have tried everything known to man on PC and it keeps happening, every single game apart from rush for some weird reason. At this point I want a refund for the game and any money spent because I now can't play the game. And same as you silence from EA in the sense they aren't telling us what the actual problem is. Obviously they know as they keep making all these suggestions however they won't share the actual issue.

    Beyond a joke for such a major company. Going back to other games for now. 

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