FIX THE SERVERS
YOURE A BILLION DOLLAR COMPANY WITH THE *snip*TIEST SERVERS OF ALL TIME. FIX IT.
(CM: Edited to remove profanity. Please keep our forum rules in mind when engaging on the forums)
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHello. Can you give me some more details? What exactly is the issue you're having?
Although I didn't start this discussion I'll provide my answers! I'm playing on PC via EA App
For 3 days now, I'm having matches on various modes in Ultimate Teams crash with message "Unable to connect to the EA servers. Please check your Internet connection, make sure the Platform Client is online and try again. Please see ea.com/unable-to-connect for more information"
Even after the latest update, rebooting after new controller connected this is still happening. The message is clearly a default "sometinh broke but I don't know what" message as internet or live streaming on Smart TV work seconds after exiting this game.
The most "important" period of the game, TOTS is about to commence and so many people will be unable to play this game and obtain they most sought after players unless this is fixed.
If this issue and all the other long running issues aren't fixed please inform EA that no-one will but the next version.
- EA_Aljo
I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!
I've attached connectivity report from over 2 months ago and one done this morning.
For reference I've attached broadband test results from two well known and trusted companies.
The only time I have issues running anything over broadband are playing FC24 and FC25, other EA games are fine.
This suggests that issue is specific to the servers for FC24 and FC25 or it's your AntiCheat program that is causing this.
I understand that there are more difficulties making a game work on PC due to the multitude of motherboard, CPU, and graphics combinations is comparison to Xbox or PS consoles but still, the level of disruption and problems encountered in playing FC25 is just unacceptable.
I also have an issue with clubs because after me and my teammate have a match. We both are kicked out for connectivity problems which results in loss of rewards. It has gotten so bad that we have more games without rewards than with. Can you guys fix your servers!
