FIX THE SERVERS
YOURE A BILLION DOLLAR COMPANY WITH THE *snip*TIEST SERVERS OF ALL TIME. FIX IT.
(CM: Edited to remove profanity. Please keep our forum rules in mind when engaging on the forums)
Forum Discussion
EA_Aljo I said other EA games are fine. Not today, two separate exits for servers whilst playing PGA Golf as well as being unable to complete match in FC24 and FC25
The connection protocols for your servers have turned to junk
EA_Aljo
Community Manager
Community ManagerAccording to your test, there is enough packet loss to cause disconnects and lag. Since it's happening on other games, that further points to this being an issue with your home network/ISP. It would be good to contact them to see if they are noticing any issues.
I have checked with my provider, no issues on my line. PGA Golf is also an EA game and run from their servers.
I have no issue with working from home, video and phone calls via wireless connection to my router have no issues.
Streaming from this PC which has wired connection no issue.
It's only EA's games that are disrupted by this packet loss which wasn't happening previously.
It is your issue to resolve
- EA_Aljo
We'll keep an eye out for any issues. Thanks.
KingXitus When you're getting matched with others outside your region, what is your ping changing to? Can you show the match history? That should show the connection you're having to others outside your region.
Lmao. You guys should have automated tools which tell you when shards are strained. Either you lack these tools, the tools suck, or your teams are ignoring the warnings. You can't just keep blaming the consumer for this. It is literally common knowledge in the gaming community that your servers are trash. Players are leaving in droves. FIFA, EA's cash cow, is spiralling. DO SOMETHING ABOUT IT.
EA_Aljo After downloading the update tonight I've had the "unable to connect to EA servers" message when in Store and assigning players from pack, less than 15 minutes after starting game.
Exited game, rebooted, restarted FC25 and played a squad battle. 3-0 up on Legendary level after 35 minutes, in match "unable to connect to EA servers" message again, 2500+ pts lost. Can't even complete the daily play objective with this issue!
I ran packloss tests via command prompt yesterday, 12 separate tests of 1000 pings, each randomly between 5-15 minutes after previous test between 9 and 11 pm UK time. NOT A SINGLE PACKET LOSS. Ping did drop from average 10ms 87 times out of 12000, mainly to 14 or 16, couple of occasions as low at 28.
I'm no IT/networking expert but I do no about testing systems. Everything I've done indicates that issue lies either with the game, or more likely with how the connection protocols for data transfer are setup. Are there specific types of LAN connection ports that mess this up?
Get your IT people to explain why this isn't working for me and lots of other players on PC via EA App
EA_Aljo Updated today: Packloss according to your data is back where I've said it's been for month but Ping is rubbish, only one Rush match showing the ping rate I expect and get for daily use on everything apart from EA servers for FC25, FC24, PGA Golf.
Fault clearly is with your servers as players are also being losing connection when not even playing online matches - Squad battles or within SBCs.
i also have problems with your EA Servers and the biggest problem is the broken ,,near matchmaking" im in Germany in getting matched to guys in Egypt and Romania and Turkey which feels like playing on 300 Ms !!
