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Abokaram11's avatar
Abokaram11
Rising Novice
8 months ago

For four days I have not been able to log in and play online fc25

For four days now I have been unable to connect or log in to the Ultimate Team. A white screen appears. For your information, I have contacted the support team more than ten times and they are doing ...
login issue
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
8 months ago

Hi there. Can you please provide the following details so we can investigate this? Thank you.

  • Gamertag/PSN ID
  • Platform
  • Summary of Issue
  • Potential Repro Steps
  • Recent Timestamp (Date, Time, Timezone)
    • Especially within UT, Timestamps are vital and its important they are recent (no older than 48hrs if possible)
  • Video or Image of issue are also extremely useful.
  • Abokaram11's avatar
    Abokaram11
    Rising Novice
    8 months ago

    How do I send you the image? It won't load here. 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      8 months ago

      You should be able to attach it using the paperclip icon or if it's hosted somewhere, use the link icon to link it.

      • Abokaram11's avatar
        Abokaram11
        Rising Novice
        8 months ago

        Help yourself 

  • Abokaram11's avatar
    Abokaram11
    Rising Novice
    8 months ago

    ☝انظر هذه الرسالة مع حظر الانترنت في بلاي ستيشن 5 وكل شيء مقيد الا من طرف واحد ea 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      8 months ago

      I'm sorry to say, we are only able to respond to messages in English.

      • Abokaram11's avatar
        Abokaram11
        Rising Novice
        8 months ago

        Yes this is English 

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