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Borathebabo26's avatar
Borathebabo26
Newcomer
5 hours ago

Game Tech

Hello, I installed FC25 on my PS5, then it automatically went to my brother's EA account. Then I opened my own EA account, then I removed the PSN from my brother's EA account, then I entered my own. Then I noticed that the FC points from Ultimate were gone, and I can't go to my brother's account because I will be able to disconnect my PSN account from the EA account after 6 months, please help me.

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hi there. If those points were on your brother's account, they won't be accessible on your account. 

    Try contacting an advisor by opening a case with the instructions here. They'll see if they can help with the account linking issue.

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