Forum Discussion

Mazzafera2711's avatar
Mazzafera2711
8 months ago

I bought ea fc 25 but it doesnt work

I did the trial and the 10 hours expired and when i bought the game it said that I was still on trial mode nad that the trial mode expired and i didn't buy the game(i play on xbox)
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
7 months ago

Hello, everyone. Please provide the following so we can look into this:

  • Edition of FC 25 you purchased
  • Platform it was purchased for
  • Country you are in
  • Screenshot of the store where you're trying to download FC 25 from
  • Your Xbox gamertag/PSN ID

Thank you,

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    @Cameronking17x 

    We can't do that without the details I asked for.

    • andrewgoogs's avatar
      andrewgoogs
      7 months ago

      I'm having the same issue, I had pre-ordered standard edition but then bought the EA play subscription so I could play the 10 hours. Once I finished the 10 hours I thought I would be able to start the standard edition as located in New Zealand as the 27th has begun and it says that my trial has been completed and wont let me start the game any other way other than though the trial...

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