Forum Discussion

czechv

2 years ago

Solved

I bought the FC25 game and it doesn't show that it has been purchased

I bought the FC25 game and it doesn't show that it has been purchased and I can buy it again

EA_Darko
2 years ago
Hey all, if you continue to see this issue can you please go ahead and speak with our live support team: https://help.ea.com/en/help-home/

They will be able to take a look at your account with you.

Darko

czechv

2 years ago

It didn't work, but if I can't add the version I bought to the cart, you wonder if it's just a visual error?

EA_cuervo

Community Manager

2 years ago

@czechv If you purchased the standard edition it should become available on your account today. Can you please confirm if the game is showing up now?

Thanks

bleaak
Seasoned Novice
2 years ago
I purchased the game 3 days ago, and purchased EA PLAY not long after. I played my 10 hour trial across the past few days, and eventually it ended. Was waiting until the game officially released today to play it, I go to open the game and it says I need to purchase it, even though I bought it many days ago. It shows up in my EA accounts 'Purchase History', but I cant download it or install or anything
- BigosKappa
  2 years ago
  Same problem...