Forum Discussion

czechv's avatar
czechv
11 months ago
Solved

I bought the FC25 game and it doesn't show that it has been purchased

I bought the FC25 game and it doesn't show that it has been purchased and I can buy it again
  • EA_Darko's avatar
    EA_Darko
    11 months ago
    Hey all, if you continue to see this issue can you please go ahead and speak with our live support team: https://help.ea.com/en/help-home/

    They will be able to take a look at your account with you.

    Darko
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
11 months ago
@czechv If you purchased the standard edition it should become available on your account today. Can you please confirm if the game is showing up now?

Thanks
bleaak's avatar
bleaak
11 months ago

I purchased the game 3 days ago, and purchased EA PLAY not long after. I played my 10 hour trial across the past few days, and eventually it ended. Was waiting until the game officially released today to play it, I go to open the game and it says I need to purchase it, even though I bought it many days ago. It shows up in my EA accounts 'Purchase History', but I cant download it or install or anything 

  • BigosKappa's avatar
    BigosKappa
    11 months ago

    Same problem...

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