Hallo, someone can help? All my friends already play. i just waiting for help and no one can do it. I filed a case on ea and contacted support via chat but they told me to clear the cache memory, reinstall the ea app etc. Nothing helped. And now there is no help from anywhere. No one knows anything. The game is already a few hours after its premiere in my country and I am still waiting for the game to be available for download. I bought it yesterday, my trial time ended and now there is no option to download or run it.
Community ManagerHello,
Can you try to uninstall the game trial and install the game again but make sure you select standard edition ? (don't worry, you will not loose your Ultimate team progress doing so)
There is not a option to do that :/
This isn't working, I uninstalled the trial, and I can't download the game. It redirects me to purchase the game again. The pre-order was placed on September 10th
same thing :/
