Forum Discussion

Imab228's avatar
Imab228
Seasoned Newcomer
11 months ago
Solved

I cant log into the fc25 web app

Whenever i try to log into the web app it says that the servers are unavailable
  • EA_Aljo's avatar
    EA_Aljo
    11 months ago

    Hello, everyone. All the details for logging in to the web app can be found in this article. Companion app access opens tomorrow, September 19th.

    Edit: The previous issue with not being able to access the web app has now been resolved. Apologies for the delay!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
11 months ago
@itsKeeners wrote:

THE WEB APP ASKING ME TO LOG IN CONSOLE BUT THE GAME IS NOT OUT YET! I HAVE AN ACTIVE FC 24 ACCOUNT IN MY CONSOLE, I DONT KNOW WHAT TO DO. PLEASE HELP

The error in your screenshot means you're logging into the wrong account or you didn't play FC 24. Make sure you're logging in using the same email you see in the FC 24 settings.

cryptonitestar's avatar
cryptonitestar
10 months ago
@EA_Aljo I have the exact same details that I had on PS4 and I unlinked the PS network and linked the STEAM network and Epic network
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago
    @cryptonitestar wrote:
    @EA_Aljo I have the exact same details that I had on PS4 and I unlinked the PS network and linked the STEAM network and Epic network

    You need to be on the same platform as FC 24. Since you switched platforms, you'll need to earn access again.

    • cryptonitestar's avatar
      cryptonitestar
      10 months ago

      can you please explain how

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        10 months ago

        @cryptonitestar 

        You will have to be playing FC 25 on the same platform you played FC 24 on. You can try linking your PS account again, but I can't guarantee that's going to work.

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