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Imab228's avatar
Imab228
Seasoned Newcomer
11 months ago
Solved

I cant log into the fc25 web app

Whenever i try to log into the web app it says that the servers are unavailable
  • EA_Aljo's avatar
    EA_Aljo
    11 months ago

    Hello, everyone. All the details for logging in to the web app can be found in this article. Companion app access opens tomorrow, September 19th.

    Edit: The previous issue with not being able to access the web app has now been resolved. Apologies for the delay!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
11 months ago
@cryptonitestar wrote:
@EA_Aljo I have the exact same details that I had on PS4 and I unlinked the PS network and linked the STEAM network and Epic network

You need to be on the same platform as FC 24. Since you switched platforms, you'll need to earn access again.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    @cryptonitestar 

    You will have to be playing FC 25 on the same platform you played FC 24 on. You can try linking your PS account again, but I can't guarantee that's going to work.

    • watanabe2k's avatar
      watanabe2k
      11 months ago

      What can I do if that's physically impossible (my xbox is about 7,000 miles away and I will not be near it for half a year)?

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        11 months ago

        @watanabe2k 

        If you are seeing the message that you need to keep playing to earn access, you'll need to somehow gain access to your Xbox.

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