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Bryan_Veyron's avatar
Bryan_Veyron
Seasoned Novice
6 months ago
Solved

my PS5 console turns off when I play fc25

 My PS5 console turns off when I play fc25 
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
6 months ago

I appreciate your feedback, and please make sure to include all the information from the last post #17 here This will help us determine the cause of this error. 

Also, try these steps that often help in similar scenarios: 

  • Turn off HDMI Device Link
    Spoiler
    1. Go to Settings > System > HDMI.
    2. Select HDMI Device Link. 
    3. Hit the X button on your DualSense controller to toggle the feature off.
    4. Restart your PS5.
  • Turn off Rest Mode
    Spoiler
    1. Go to Settings > System > Power Saving.
    2. Set the Rest Mode activation time.
    3. Save changes.
  • Ensure your system is updated.
  • Disconnect any other devices from the console, such as USBs or Bluetooth speakers and headphones.
  • Free up Storage Space on PS5 Console 
    Spoiler
    1. Go to Settings > Storage > Console Storage > Games and Apps.
    2. Choose the data you want to get rid of, and select Delete.
Nairamanny's avatar
Nairamanny
6 months ago

I’m facing exactly the same issue and I have tried all of the suggested solutions to no success. This happens whenever I attempt to play any EAFC 25 mode that requires online play such as FUT Rivals, Pro Clubs or even Seasons. I play other games for hours with no hitches, I even watch shows on my ps5 so I know it’s not an issue with my console. This has seriously impacted my experience with the game preventing me from advancing in FUT Champs and relevant competitive modes leaving me increasingly frustrated. Please how can I get my EAFC 25 to work again? 

  • Nairamanny's avatar
    Nairamanny
    6 months ago
    @Nairamanny I have also deleted my EAFC 25 and reinstalled it with the same issue reoccurring. Please how can this be solved? Is it a bug? I can’t begin to explain how stressful this experience has been

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