Hey @balesgolfbud you will need to appeal this with our TOS team: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
They are the only ones who can assist you.
Darko
Community ManagerHey @balesgolfbud did you receive an email from our TOS team outlining your ban and the reason why?
Darko
Hello Darko,
Thank you for getting back to me. Please see attached the ban and my purchases.
Is using Steam to purchase FC points against EA policy and rules?
I purchase the UT edition of EA FC 25 through Steam and anytime I want to buy FC points in the game it takes me to steam to complete the purchase.
I have also submitted a case to hopefully resolve this matter.
Attach is the Ban from EA via email.
Community ManagerHey @balesgolfbud you will need to appeal this with our TOS team: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
They are the only ones who can assist you.
Darko
I have had my account banned for "coin distribution". I've neither sold or bought coins EVER (I know, everyone would say that...). I am also on PC and I fear this something about price ranges an rarity of cards here (a lot are exctinct) that triggers something about acceptable deviations from "market price", which I guess is based on console market.
Disputing this through EA Help brings me nowhere, not even an answer to what action would have triggered this.
Is there a phone number or chat available?
