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ScottMcSoucek's avatar
ScottMcSoucek
New Scout
2 years ago

Pro Clubs crashes when loading for everyone in my club

Every single member of our Club has the game crash when we try to load Clubs. We can't leave or delete the club and start a new one because the game crashes immediately. This is on Xbox Series S/X b...
EA_Vendcera's avatar
EA_Vendcera
Icon for Community Manager rankCommunity Manager
12 months ago

Hi everyone,


thanks for reporting. That's weird that the game is just crashing like that. It only happens when accessing Clubs, is that right?

To further investigate this, some more information would be helpful if you could provide:

  • Gamertag:
  • Platform:
  • Name of your Internet Service Provider (ISP):
  • Summary of Issue:
  • Potential Repro Steps:
  • Recent Timestamp (Date, Time, Timezone):
    • Especially within UT, Timestamps are vital and it's important they are recent (no older than 48 hours if possible)
  • Video example (if possible):
Marked as solution for visibility only to gather further information. 
ScottMcSoucek's avatar
ScottMcSoucek
New Scout
11 months ago

EA_Vendcera  Mate I'm not being funny but so far all you have done is mark this problem as solved when it isn't and ignore us. You asked for further information and it has been provided by multiple people on this thread. This problem started in November and it is now FEBRUARY!!!!!

It's an absolute disgrace that EA treats us like this. HOW can a massive company like EA have no direct helpline for gamebreaking problems like this?

Please can an EA Community Manager pull their finger out and offer some real assistance?

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