Unable to control players in online modes like Rush and Rivals

Hello,

I am experiencing an issue when playing online modes such as Rush and Rivals on PC. During matches, I am unable to properly control my players. Instead of responding to my inputs, the players seem to move on their own, making it very difficult to play.

The issue only occurs in online matches. My controls work normally in menus, but once I enter an online game, my players either do not respond correctly or appear to be controlled automatically.

Platform: PC

Game Modes Affected:
Rush
Rivals

Issue Description:
Players move on their own.
Inputs are delayed or ignored.
I cannot effectively control player movement.
No error messages are displayed.

Troubleshooting Attempted:
Restarted the game.
Restarted the PC.
Checked controller and keyboard connections.
Verified that there are no error messages.

I would appreciate any assistance or suggestions from the community or EA support. Has anyone else experienced this issue, and is there a known fix?

Thank you.