Forum Discussion
Hey everyone,
thank you for reaching out to us about the issue you're experiencing when saving Personal Settings 1. I have prepared a list of troubleshooting steps that usually resolve this issue for players:
- If you are on PC and using a controller, please ensure that no third-party software is running in the background.
- Disconnect any other USB devices from your PC. You can connect your controller after launching the game to see if that works.
- If your controller is connected via Bluetooth, switch to a cable connection to see if that makes any difference.
- Reset your previous game settings by deleting the folder. (The default location on PC is C:\Users\[Username]\AppData\Local\EA SPORTS FC 25. App Data is usually a hidden folder, so it can be changed from the View dropdown.)
- Delete previous game settings and save from your console menu for the game, and restart your device.
- Restore licenses on your device (PS5).
Let me know if those steps will resolve the issue for you.
- 2 years ago
I keep having the same error (I am on pc)
- 2 years ago
For Xbox One you have any ideas? I'm thinking on factory reset but idk
- EA_Darko2 years ago
Community Manager
Hey all, can you confirm id deleting old fave files and setting fils is fixing the issue?
If not please let us know so we can pass it on to the team.
Darko- 2 years ago
I didn t have the folder
- 2 years ago
How do you fix it on Xbox as it's been atleast 3 days of not working having already tried almost anything I can think of, including resetting the whole console and being told by ea help that it's a known problem and I can't do anything
- 2 years ago
Same, i bought it like a week or so and i cant play it, i try to when the game let me in for a moment, then go offline and thats the cycle, i cant save that thing, i even tried to use a external harddrive and save it there but nah, nothing works
- owencrisp2 years agoNewcomer
Is there a fix for this for console?
For context: I am on Xbox Series S but I am playing on the old Xbox 1 Gen.
I have deleted and reinstalled the game with no success.
Please help ASAP as my gaming experience is being affected
- 2 years ago
I've had the same problem for 1 month and I still haven't been able to solve it, I play from pc
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