Forum Discussion
EA_Pulsar
Community Manager
2 years agoHey everyone,
thank you for reaching out to us about the issue you're experiencing when saving Personal Settings 1. I have prepared a list of troubleshooting steps that usually resolve this issue for players:
- If you are on PC and using a controller, please ensure that no third-party software is running in the background.
- Disconnect any other USB devices from your PC. You can connect your controller after launching the game to see if that works.
- If your controller is connected via Bluetooth, switch to a cable connection to see if that makes any difference.
- Reset your previous game settings by deleting the folder. (The default location on PC is C:\Users\[Username]\AppData\Local\EA SPORTS FC 25. App Data is usually a hidden folder, so it can be changed from the View dropdown.)
- Delete previous game settings and save from your console menu for the game, and restart your device.
- Restore licenses on your device (PS5).
Let me know if those steps will resolve the issue for you.
2 years ago
How do you fix it on Xbox as it's been atleast 3 days of not working having already tried almost anything I can think of, including resetting the whole console and being told by ea help that it's a known problem and I can't do anything
- 2 years ago
Same, i bought it like a week or so and i cant play it, i try to when the game let me in for a moment, then go offline and thats the cycle, i cant save that thing, i even tried to use a external harddrive and save it there but nah, nothing works